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Welcome to Device Help

Eligible Devices

Important Notice: Bring Your Own Device (BYOD) Policy


Dear Valued Customers,


We want to ensure that you have the best experience with our service.


Please note that you are required to bring your own unlocked device that meets our network requirements.


Minimum Network Requirement:

  • 4G handset with VoLTE/WiFi enabled.
  • Your tablet or other device may not support calls, SMS, or MMS.
  • 3G handsets and 3G voice services are no longer supported by the Vodafone Australia network.

Please ensure that your device meets these requirements for seamless service.

Check if your device is eSIM compatible

Unable to find your device on the list means that it may not be eSIM compatible and you will need a physical SIM, which will be delivered to you within few days, once ordered.

iPhone SAMSUNG Google Pixel OPPO
iPhone XS
Samsung Galaxy Note20
Google Pixel 3a
Find X5 Pro 5G
iPhone XS Max
Samsung Galaxy Note20 5G
Google Pixel 4
Find X5 5G
iPhone XR
Samsung Galaxy Note20 Ultra 5G
Google Pixel 4 XL
iPhone 11
Samsung Galaxy S20 (excluding FE)
Google Pixel 4a
iPhone 11 Pro Max
Samsung Galaxy S20+
Google Pixel 6
iPhone SE (second generation)
Samsung Galaxy S20+ 5G
Google Pixel 6 Pro
iPhone 12
Samsung Galaxy S20 Ultra 5G
Google Pixel 6a
iPhone 12 Mini
Samsung Galaxy S21 5G
Google Pixel 7 Pro 5G
iPhone 12 Pro
Samsung Galaxy S21+ 5G
Google Pixel 7 5G
iPhone 12 Pro Max
Samsung Galaxy S21 Ultra 5G
Google Pixel 8 Pro 5G
iPhone 13
Samsung Galaxy S22 5G
Google Pixel 8 5G
iPhone 13 Mini
Samsung Galaxy S22+ 5G
iPhone 13 Pro
Samsung Galaxy S22 Ultra 5G
iPhone 13 Pro Max
Samsung Galaxy S23 Ultra 5G
iPhone SE (third generation)
Samsung Galaxy S23+ 5G
iPhone 14
Samsung Galaxy S23 5G
iPhone 14 Plus
Samsung Galaxy Z Flip
iPhone 14 Pro
Samsung Galaxy Z Flip3 5G
iPhone 14 Pro Max
Samsung Galaxy Z Flip4 5G
iPhone 15
Samsung Galaxy Fold
iPhone 15 Plus
Samsung Galaxy Z Fold2 5G
iPhone 15 Pro
Samsung Galaxy Z Fold3 5G
iPhone 15 Pro Max
Samsung Galaxy Z Fold4 5G
Samsung Galaxy S24 Ultra 5G
Samsung Galaxy S24+ 5G
Samsung Galaxy S24 5G

Ezysim empowers you to choose the best mobile plan and coverage for your needs.

EzySim operates on the Vodafone 5G/4G network