Welcome to Device Help
Eligible Devices
Important Notice: Bring Your Own Device (BYOD) Policy
Dear Valued Customers,
We want to ensure that you have the best experience with our service.
Please note that you are required to bring your own unlocked device that meets our network requirements.
Minimum Network Requirement:
- 4G handset with VoLTE/WiFi enabled.
- Your tablet or other device may not support calls, SMS, or MMS.
- 3G handsets and 3G voice services are no longer supported by the Vodafone Australia network.
Please ensure that your device meets these requirements for seamless service.
Check if your device is eSIM compatible
Unable to find your device on the list means that it may not be eSIM compatible and you will need a physical SIM, which will be delivered to you within few days, once ordered.
 iPhone |
 SAMSUNG |
 Google Pixel |
 OPPO |
|---|---|---|---|
|
iPhone XS |
Samsung Galaxy Note20 |
Google Pixel 3a
|
Find X5 Pro 5G |
|
iPhone XS Max |
Samsung Galaxy Note20 5G |
Google Pixel 4 |
Find X5 5G |
|
iPhone XR |
Samsung Galaxy Note20 Ultra 5G |
Google Pixel 4 XL |
|
|
iPhone 11 |
Samsung Galaxy S20 (excluding FE) |
Google Pixel 4a |
|
|
iPhone 11 Pro Max |
Samsung Galaxy S20+ |
Google Pixel 6 |
|
|
iPhone SE (second generation) |
Samsung Galaxy S20+ 5G |
Google Pixel 6 Pro |
|
|
iPhone 12 |
Samsung Galaxy S20 Ultra 5G |
Google Pixel 6a |
|
|
iPhone 12 Mini |
Samsung Galaxy S21 5G |
Google Pixel 7 Pro 5G |
|
|
iPhone 12 Pro |
Samsung Galaxy S21+ 5G |
Google Pixel 7 5G |
|
|
iPhone 12 Pro Max |
Samsung Galaxy S21 Ultra 5G |
Google Pixel 8 Pro 5G |
|
|
iPhone 13 |
Samsung Galaxy S22 5G |
Google Pixel 8 5G |
|
|
iPhone 13 Mini |
Samsung Galaxy S22+ 5G |
|
|
|
iPhone 13 Pro |
Samsung Galaxy S22 Ultra 5G |
|
|
|
iPhone 13 Pro Max |
Samsung Galaxy S23 Ultra 5G |
|
|
|
iPhone SE (third generation) |
Samsung Galaxy S23+ 5G |
|
|
|
iPhone 14 |
Samsung Galaxy S23 5G |
|
|
|
iPhone 14 Plus |
Samsung Galaxy Z Flip |
|
|
|
iPhone 14 Pro |
Samsung Galaxy Z Flip3 5G |
|
|
|
iPhone 14 Pro Max |
Samsung Galaxy Z Flip4 5G |
|
|
|
iPhone 15 |
Samsung Galaxy Fold |
|
|
|
iPhone 15 Plus |
Samsung Galaxy Z Fold2 5G |
|
|
|
iPhone 15 Pro |
Samsung Galaxy Z Fold3 5G |
|
|
|
iPhone 15 Pro Max |
Samsung Galaxy Z Fold4 5G |
|
|
|
|
Samsung Galaxy S24 Ultra 5G |
|
|
|
|
Samsung Galaxy S24+ 5G |
|
|
|
|
Samsung Galaxy S24 5G |
|
|
