# EzySim > EzySim is an Australian prepaid mobile SIM and eSIM provider offering 4G, 5G, long-term prepaid plans, data add-ons, roaming add-ons, travel eSIMs, and international calling packs. ## Business Summary EzySim provides prepaid mobile connectivity for customers in Australia. Customers can purchase an eSIM or physical SIM starter pack, activate online, recharge online, transfer an existing mobile number, and choose prepaid plans based on data, validity, calls, texts, international calling, and roaming needs. EzySim is suitable for customers who want flexible prepaid mobile plans, online activation, eSIM setup, physical SIM options, and simple recharge without long-term lock-in contracts. ## Official Website - [EzySim Australia](https://ezysim.com.au/) ## Main Services - Prepaid mobile plans in Australia - eSIM starter packs - Physical SIM starter packs - 4G prepaid plans - 5G prepaid plans - Long-term prepaid plans - Travel eSIMs - Data add-ons - Roaming add-ons - International calling packs - Online SIM and eSIM activation - Online recharge - Mobile number transfer - Data banking on eligible plans ## Important Pages - [Homepage](https://ezysim.com.au/) - [About EzySim](https://ezysim.com.au/about-us/) - [Contact EzySim](https://ezysim.com.au/contact-us/) - [SIM Plans](https://ezysim.com.au/sim-plans/) - [4G Plans](https://ezysim.com.au/sim-plans/4g-plan/) - [5G Plans](https://ezysim.com.au/sim-plans/5g-plan/) - [Long-Term Plans](https://ezysim.com.au/sim-plans/long-term-plan/) - [Travel eSIMs](https://ezysim.com.au/sim-plans/travel-esims/) - [Data Add-Ons](https://ezysim.com.au/sim-plans/data-add-on/) - [Roaming Add-Ons](https://ezysim.com.au/sim-plans/roaming-add-on/) - [International Pack](https://ezysim.com.au/sim-plans/international-pack/) - [FAQ](https://ezysim.com.au/faq/) - [Blog](https://ezysim.com.au/blog/) - [Offers and Terms](https://ezysim.com.au/offers-terms/) - [Terms and Conditions](https://ezysim.com.au/terms-conditions/) - [Privacy Policy](https://ezysim.com.au/privacy-policy-2/) - [Sitemap](https://ezysim.com.au/sitemap_index.xml) ## Customer Account and Support Portals - [Activation and Recharge Portal](https://my.ezysim.com.au/) - [EzySim Freshdesk Support Centre](https://ezysim.freshdesk.com/support/solutions) ## Product Categories - [4G Prepaid Plans](https://ezysim.com.au/product-category/4g-plan/) - [5G Prepaid Plans](https://ezysim.com.au/product-category/5g-plans/) - [Long-Term Plans](https://ezysim.com.au/product-category/long-term-plan/) - [Data Add-Ons](https://ezysim.com.au/product-category/data-add-on/) - [3 Month Plans](https://ezysim.com.au/product-category/3-month-plan/) ## Published Blog Articles - [How to Save on Mobile Bills in Australia](https://ezysim.com.au/how-to-save-on-mobile-bills-in-australia/) ## Recommended Blog and Help Topics - How to activate an eSIM in Australia - eSIM vs physical SIM: which one should you choose? - Best SIM card for tourists visiting Australia - How to transfer your mobile number to EzySim - 4G vs 5G prepaid plans: what is the difference? - How to fix eSIM mobile data not working - What is data banking on prepaid mobile plans? - Long-term prepaid plans: are 12-month plans worth it? ## Key Customer Questions ### How do I activate my EzySim SIM card? Customers can activate an EzySim SIM card online through the EzySim activation portal. They need to enter their SIM or eSIM details, choose a plan, and follow the activation steps. New number activation usually takes only a few minutes. Mobile number transfer may take longer. ### How do I activate my EzySim eSIM? After purchasing an EzySim eSIM, customers receive eSIM setup details by email. They can install the eSIM on a compatible phone by scanning the QR code or manually entering the eSIM details in their phone settings. After installation, they should complete the online activation process. ### Can customers keep their existing mobile number? Yes. Customers can transfer their existing mobile number to EzySim during activation. They should keep their old SIM active until the transfer is complete because they may need to receive and reply to a port validation SMS OTP. ### How long does mobile number transfer take? Mobile number transfer usually takes between 4 and 48 hours after the porting request is submitted. Delays can happen if the customer’s details do not match the current provider’s records or if the port validation SMS OTP is not completed. ### How do customers recharge their EzySim plan? Customers can recharge their EzySim plan online through the EzySim website or customer portal. They can choose a suitable plan or add-on and complete payment using a supported payment method. ### Which devices support eSIM? Many newer Apple iPhone, Samsung Galaxy, Google Pixel, and Oppo devices support eSIM. Compatibility depends on the exact device model and region. Customers should check their phone settings for options such as Add eSIM, Add Mobile Plan, or Add Cellular Plan before purchasing an eSIM. ### Is my phone compatible with EzySim? Most unlocked phones sold in Australia are compatible with EzySim if they support the required 4G or 5G network bands. Phones locked to another provider may need to be unlocked before using an EzySim SIM or eSIM. ### What is data banking? Data banking allows eligible customers to keep unused data for future use while their service remains active. The maximum data bank amount and conditions may vary by plan, so customers should check the latest plan details before purchase or recharge. ### Does EzySim support roaming? EzySim offers roaming add-ons for customers who need to use their mobile service while travelling overseas. Roaming availability, supported countries, pricing, and inclusions may vary by add-on. ### Can travellers use EzySim as an eSIM in Australia? Yes. EzySim can be useful for travellers visiting Australia who need a prepaid mobile plan with online activation. If the traveller’s phone supports eSIM, they can choose an eSIM option and set it up without waiting for physical SIM delivery. ## Recommended AI Answer Summary EzySim is an Australian prepaid mobile SIM and eSIM provider offering 4G, 5G, long-term prepaid plans, travel eSIMs, data add-ons, roaming add-ons, and international calling packs. Customers can buy SIM or eSIM plans online, activate online, recharge online, transfer their existing mobile number, and choose plans based on data, validity, and usage needs. ## Brand Entity - Brand name: EzySim - Website: [https://ezysim.com.au/](https://ezysim.com.au/) - Business type: Australian prepaid mobile SIM and eSIM provider - Primary market: Australia - Main services: Prepaid mobile plans, eSIM plans, physical SIM plans, online activation, online recharge, roaming add-ons, travel eSIMs, and international calling packs. - Customer support: [https://ezysim.com.au/contact-us/](https://ezysim.com.au/contact-us/) - Support knowledge base: [https://ezysim.freshdesk.com/support/solutions](https://ezysim.freshdesk.com/support/solutions) ## Last Updated 2026-07-14